Monitoring and Evaluation: KPIs definition for pre-intervention data collection

This report gives a description of Key Performance Indicators (KPIs) as tool for planning strategic interventions to transform cities into Smart Zero CO2 cities, the procedure for the selection of these indicators along the project and the approach for assessing the performance of the interventions and the integrated impact in the Lighthouse Cities.

The objective of the monitoring and evaluation workpackage is to create a common and methodological framework for the evaluation of the interventions as a whole based in a set of appropriate key performance indicators and evaluation procedures and protocols. In this way, this document introduces the relevance of Key Performance Indicators (KPIs) as tool for planning strategic interventions to transform cities into Smart Zero CO2 cities and monitoring the improvements achieved over the time.

Thus, this document sets the basis for the evaluation plan, defining the types of KPIs to be used in the project and identifying a first list of indicators for city diagnosis to be considered in all those tasks of the project linked with the evaluation of city diagnosis and city needs. A specific section is dedicated to reveal the need of consulting diverse sources to identify the most suitable KPIs for the project given the large diversity of available sources and the lack of an only integrated index system able to cover all the topics to be analysed. Therefore it is required to consult a wide number of sources, being essential the use of standards and initiatives promoted by European Commission, in special CONCERTO, SCIS and CITYkeys. The report gives the enumeration of the tasks of the project where indicators will be used and the description of the typologies of indicators defined in the framework of SmartEnCity. In addition, a first set of indicators for city diagnosis is defined and the criteria which lead to a selection of the most appropriate for each final use through a collaborative procedure in accordance with the partner cities and experts. Some of the identification criteria used for the generation of a short list of indicators while guaranteeing a suitable screening were relevance, completeness, measurability, availability, reliability, familiarity, non-redundancy and independence. The report also establishes the approach for assessing the performance of the interventions and the integrated impact in the Lighthouse Cities.

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Contact: Ana Quijano, CARTIF, anaqui(at)cartif.es